We understand that studying can be challenging. In addition to BAJ services, there are numerous established communities, departments, charities and networks to ensure you receive the support you need. Whether it’s for a quick question, long-term assistance, or simply to check in and connect there is support for you.
Content warning: some of the topics mentioned in this list may be upsetting for some.
NHS advice & support
Find an NHS GP near you
Alcohol
Realising you have a problem with alcohol is the first big step to getting help. You can find support from the NHS here.
Anxiety
It’s common for individuals to experience moments of anxiety or fear, yet when these feelings start interfering with daily life, it’s crucial to explore potential remedies.
If you’re struggling to manage feelings of anxiety, fear, or panic, know that support is accessible to assist you through these challenges.
NHS anxiety, fear or panic support
FE learners should contact your Tutor or the Safeguarding & Pastoral team via Canvas.
HE students should contact HEwelfaresupport@britishacademyofjewellery.uk.
Bereavement
Most people will experience grief when they lose someone important to them. If these feelings are affecting your life and studies you should reach out for help and support. You can contact Student Services for support and guidance around your studies.
FE learners should contact your Tutor or the Safeguarding & Pastoral team via Canvas.
HE students should contact HEwelfaresupport@britishacademyofjewellery.uk.
There are also a number of organisations which have resources available to help you better understand your emotions and feelings.
NHS: Grief after bereavement or loss
Cruse Bereavement Support
The Good Grief Trust
Crisis
Help and support are available right now, you do not have to struggle alone.
Phone a helpline
Samaritans
Whatever you’re going through, a Samaritan will face it with you. They are there 24 hours a day, 365 days a year.
Call Samaritans for free at 116 123.
HOPELINE247
If you are having thoughts of suicide or are concerned for a young person who might be you can contact HOPELINE247 for confidential support and practical advice.
Call +44 (0)800 068 414
Childline
For children and young people under 19.
Call +44 (0)808 1111 – the number will not show up on your phone bill.
Send a text
If you do not want to talk to someone over the phone, these text lines are open 24 hours a day, every day.
Shout Crisis Text Line – for everyone
Text “SHOUT” to 85258
YoungMinds Crisis Messenger – for people under 19
Text “YM” to 85258
Dentist
nhs.uk/service-search/find-a-dentist
Depression
Mental Health Charity Mind has resources where you can learn about depression, its symptoms and possible causes, and how you can access treatment and support. Find tips on caring for yourself and guidance for friends and family here.
If you need support with managing your studies:
FE learners should contact your Tutor or the Safeguarding & Pastoral team via Canvas.
HE students should contact HEwelfaresupport@britishacademyofjewellery.uk.
Diet - Eat well
For information and guidance about eating a healthy, balanced diet please visit the NHS Eat well.
Disordered eating
BAJ is dedicated to assisting students facing challenges in their relationship with food, aiming to empower them to achieve their complete personal, academic, and professional potential. Under the Equality Act, individuals diagnosed with an eating disorder are recognised as having a disability. Therefore, they may be entitled to academic adjustments, and support can be accessed through appropriate student services channels.
You can also find help and support online from Beat Eating Disorders at beateatingdisorders.org.uk, or by calling +44 (0)808 801 0677.
Drugs & substance misuse
Mental health
If you’re a student or learner feeling depressed, hindered by anxiety, or troubled by your thoughts, emotions, or actions, please know that we are here to provide support and assistance. Contact Student Services or support is available from the NHS.
FE learners should contact your Tutor or the Safeguarding & Pastoral team via Canvas.
HE students should contact HEwelfaresupport@britishacademyofjewellery.uk.
Safeguarding
Our campuses are nurturing and secure learning environments where a dedicated team of Designated Safeguarding Leads (DSL) collaborate with staff, learners and students throughout BAJ. The DSLs are accessible to learners and students at any time, providing a supportive platform to address any specific concerns they may have.
To contact your campus’ DSL, see the posters displayed on campus or contact Student Services.
BAJ Safeguarding Team can be contacted via safeguarding@britishacademyofjewellery.uk.
Phone: Samaritans on 116 123 available 24 hours.
Self-harm
Sexual harassment and sexual violence
BAJ has clearly articulated and identified unacceptable behaviours in our Safeguarding Policy, along with established procedures for reporting incidents and addressing complaints. We strongly urge our learners and students to report any instances of sexual harassment, sexual violence, or any conduct marked by a lack of consent on the part of the affected individual.
If you have been affected by sexual assault or rape, it is important to remember it is not your fault. Sexual violence is a crime. Medical support following sexual violence is available from the NHS.
Reporting rape, sexual assault, or other sexual crimes, such as indecent exposure or upskirting, can be a challenging experience.
The police are available to provide support, whether you are prepared to report the incident directly or if you would rather speak to someone else. Further information can be found here.
Learners and students who have experienced harassment or violence should contact the Safeguarding & Pastoral team via Canvas.
Sexual health
- Sexually transmitted infections (STIs)
- Advice if you’re gay, lesbian or bisexual
- Sexual assault
- Sexual health advice and help
Quiet space
Any queries about using this space please speak to your campus manager or reception.
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